Privacy Policy

At Muscle & Memory (musclememoryjewelry.com), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information. By using our website, you agree to the terms of this Privacy Policy, which is incorporated into our Terms of Use.

Information We Collect

Personal Information

We collect personal information you provide when you:

  • Place an order or contact us.
  • Subscribe to our newsletters or marketing communications.
  • Register on our website, providing details such as your name, email address, and shipping address.
  • Submit feedback, reviews, or comments on our website.

Personal information may include:

  • Contact details (e.g., name, email address, shipping address).
  • Purchase details (e.g., product preferences, order history).
  • Payment information (processed securely, not stored after purchase).

Non-Personal Information

With your consent, we collect non-personal data such as:

  • Browser type and version.
  • Number of visits, pages viewed, and average time spent on our website.
  • Device information and IP address.

This data helps us improve website usability, content, and functionality.

How We Use Your Information

We use your personal information to:

  • Provide a personalized shopping experience tailored to your preferences.
  • Process and fulfill your orders.
  • Communicate updates about your purchases, services, or promotions.
  • Improve our website’s content, usability, and functionality.
  • Send marketing communications (e.g., newsletters, offers) if you opt in.

We retain your information only as long as necessary for legitimate business purposes, such as order fulfillment, marketing, fraud prevention, or record-keeping. You may request deletion of your data at any time (see "Your Rights" below).

Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Affiliated companies or service providers (e.g., payment processors, shipping partners) to fulfill orders or improve services.
  • Analytics and marketing partners to enhance website functionality and personalize content.

Any shared data is handled in accordance with this Privacy Policy and applicable laws.

Your Rights

You have the right to:

  • Access the personal information we hold about you at no charge.
  • Request confirmation that we do not sell your personal information.
  • Request deletion of your personal information.
  • Opt out of marketing communications at any time.

To exercise these rights, contact us at mxing7461@gmail.com with sufficient details about your request. We may ask for additional information to verify your identity. These rights are subject to applicable legal requirements.

Third-Party Services

This Privacy Policy does not apply to third-party services (e.g., payment processors, social media platforms) you interact with through our website. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.

Security

We use industry-standard encryption (TLS) to protect data transmitted on our website. Payment information is securely processed by our trusted payment providers and not stored after purchase. While we strive to protect your data, no online transmission or storage method is 100% secure. If you have security concerns, please contact us at mxing7461@gmail.com.

Children’s Privacy

Our services are not intended for children under the legal age of consent in their jurisdiction (e.g., 16 in certain EU countries). We do not knowingly collect personal information from children without parental consent. If we learn such data has been collected, we will delete it promptly. Contact us if you believe we have collected information from a child under the legal age.

Cookies

We use cookies to enhance your shopping experience by analyzing browsing behavior, personalizing content, and providing relevant ads. Cookies are small data files stored on your device. You may disable cookies in your browser, but this may limit some website functionality.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

To request data deletion or exercise other rights, include detailed information in your request, and select "Data Protection" as the topic where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a website notice. Your continued use of the website after such updates constitutes consent to the revised policy.

Last updated: September 10, 2025